CONTACT US | SHIPPING POLICY | RETURN POLICY | ORDER STATUS

Thank you for visiting Mirrors4Makeup.com, the leading online retailer of makeup and vanity mirrors. With over 25 years experience in the industry you can order with confidence.

Contact Us

Phone: 800-447-5240 or 713-212-7719
Fax: 713-627-8909
Hours of Operation
Monday - Friday 9AM - 5PM CST

SALES/CUSTOMER SERVICE INQUIRY
Please send us your questions, comments, or suggestions by completing the form below.

Corporate Information
Mirrors4Makeup.com
(A Lighting Unlimited Company)
4211 Richmond Ave.
Houston, TX 77027

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Shipping Policy

General Shipping Policy
Mirrors4Makeup .com ships to locations within the lower 48 states via UPS Ground or Fedex. All orders will be charged a $9.85 Shipping & Handling fee which helps cover our shipping, warehousing, order handling, credit card processing, systems and overhead costs.

Orders to Alaska, Hawaii, and outside the U.S.
For order to Alaska, Hawaii, and outside the U.S., please contact us to check if we can ship to your area and for shipping costs.

Most items are dropped shipped directly from the manufacturer to your shipping address. Orders are processed within 2-4 days, except for holidays and weekends. Once your order has been shipped, you will receive an automated email notifying you of your shipment. The time it takes to receive your order will depend on the manufacturer location and your shipping address. It typically takes 10-14 days from order date to receive an order drop shipped directly from the manufacturer.

Items available in our warehouse will be shipped from our warehouse via UPS within one business day of order receipt. For orders shipped from our warehouse, you should receive your order within 5 to 10 business days of order placement.

If an item is backordered by the manufacturer, you will be notified immediately via email or phone call.

Next Day or 2nd Day Shipping
Unless otherwise specified, your order will be shipped via UPS Ground or Fedex Ground. If you would like to recieve your order faster, we can ship your order using Next Day or 2nd Day services. Please contact us prior to your order to check on availability of your item(s) and to receive additional shipping costs.

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Return Policy

1. You many return an item within the first 30 days of receipt of goods. All returns must be accompanied by a sales receipt and be in original condition with original carton and packaging. There is a 10% restocking fee for ALL RETURNED ITEMS. If an item is not in original condition with all original packaging, it will not be accepted. Customers are responsible for all shipping charges back to us on returned items.
   
   
2. Returns will only be accepted with a valid RGA (Return Goods Authorization) number. RGA numbers may be requested via email.
   
   The following information needs to be provided:
   
   Name & Address
   Order Number
   Item(s) to be returned
   Reason for return
   
   Once a valid RGA number is received, this number must be clearly written on the outside of all packages to be returned. Packages without a valid RGA number referenced on the outside of the box will be not be opened and will be returned to the shipper.
   
   Returned items should be sent to the following address:

   Mirrors4Makeup.com
   ATTN: Returns Dept - RGA. <enter your RGA number>
   4215 Richmond Ave.
   Houston, TX 77027

   Customers are responsible for all shipping charges back to us on returned items.
   

3. An item that is returned within one year of purchase for being defective will be repaired or replaced. All items EXCEPT FOR light bulbs are offered with a 1 year warranty.
   
   
4. Please inspect your merchandise immediately and carefully upon receipt. Any damaged merchandise received must be reported to Mirrors4Makeup.com within 24 hours of receipt. Customer bears full responsibility for any damages not reported within this 24 hour period.
   
   
5. We will credit your original credit card used to purchase returned item(s) for the original amount paid minus any applicable shipping & handling charges once the return has been processed.

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Order Status

You can check your order status online by clicking here or you can email us with your order number and we will update you of your order status via email.

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